Burns A, Lentz K, Sanchez-Bryson I. Business process improvement: tackling hard challenges to serving clients. Presented at the 2018 Equal Justice Conference; May 10, 2018. San Diego, CA.
Lentz K, Moss MA, Sanchez-Bryson I. Lean lawyering: an introduction to process improvement. Presented at the Half-Day Seminar on Lean Lawyering: An Introduction to Process Improvement; March 23, 2018. Lansing, MI.
Barker M, Burns A, Lentz K, Sanchez-Bryson I. Kaizen & intake: the Toyota partnership. Presented at the LSC's Innovations in Technology Conference; January 10, 2018. New Orleans, LA.